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Redefining banking.
We believe financial retail services are relevant, vital, and may even be cool.

 
 
 
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We build brands that have meaning and value in peoples lives and are rooted in design.

 
 
 
 
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Brand Creation
& Management

Brand Creation/ Brand Strategy/ Positioning/ Visual Identity Design/ Brand Design Language

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Experience

Customer Experience Audit/ Customer Experience Strategy/ Service Choreography & Design/ Service Blueprints/ Strategic & Creative Workshops/ Experience Prototyping

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Advertising

Campaign Concept & Design/ Messaging/ Communication Planning/ Art Direction/ Merchandising Strategy

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Design

Retail Design/ Retail Display Design/ Customer Experience Design/ Packaging Design/ Exhibition Design/ Information & Signage Systems/ Design Development & Implementation/ Prototyping & Roll-out Consultation/ Product Design

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Making a global brand relevant in local conversations.

When LG wanted to find ways to leverage being a global brand in crowded regional markets where local brands were preferred, we created a new experience across online and in-store where women could explore, browse, share, connect, and converse.

 
 
 
 
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Insights

How to change.

This guide was developed in response to the growing needs, interest, and confusion around transforming the banking experience for today’s consumer. As the retail financial industry has come to realize the necessity of making significant change at a faster pace, we embarked on this effort to consolidate the thinking of our team and experience into a primer on what transformation means for financial institutions, what to expect, and how to go about implementing change successfully.

Take a look inside.

 
 
 
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Creating a new relationship between a utility provider and their citizens.

The water and electric utilities provider of Abu Dhabi wanted to change the relationship with their citizens and users, and become an advisor and subject-expert guiding users on resource sustainability and management.

 
 
 
 
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